Sales departments, telemarketing, collection centers, customer support services need a proper call management solution. For quality assurance purpose systematic recording of calls and their easy tracking and retrieval is critical. gPlex Call Manager helps to store call records and track important voice correspondences. If you care to ensure and deliver quality service and achieve desirable customer satisfaction, gPlex Call Manager is the best solution. gPlex Call Manager helps in improving customer service by enabling upper level management to review actual telephone conversations with customers. gPlex Call Manager is easily deployable and is scalable. Extensions may be setup at multiple locations while the core server placed at the Central Office / Data Center.

Who Needs gPlex® Call Manager?

gPlex Call Manager may be very useful for call centers, stock traders, security undertakings, hospitals, investigation departments, bank and other financial institutions, corporations, collection agencies, emergency services, order desks, medical facilities etc.