Genusys Inc. - Enhancing Customer Experience

VDI Solution

Virtual Desktop Infrastructure (VDI) involves running end-user desktops on Virtual Machines (VMs) that may be hosted in the cloud or on dedicated bare metal servers. In such an environment, each user is allocated a dedicated virtual machine that runs a separate operating system. VDI provides an isolated environment for each employee and offers the same user experience as a traditional physical desktop.
Users can log into their VMs on any device and anywhere through a secure network. A VDI hosted environment provides an end-user experience through a virtualized backend that hosts VMs. One of the virtualization tools is VMware vCloud, which emphasizes scalability and rapid deployment.
While not perfect for every business use case, the right VDI deployments offer optimal performance at a fraction of the price of a fleet of equally powerful physical desktops.

Maximize Productivity and Lower Support Costs

Need easy-to-manage, dependable, and secure endpoints in your virtual desktop or cloud environment? PCoIP Zero Clients are ultra-secure endpoints that use a highly integrated, purpose-built processor to transmit pixels instead of data to the user’s desktop. These stateless endpoints deliver a rich user experience which is why there are over 3 million deployed worldwide. End users will stay satisfied with high-performance access to their Teradici Cloud Access Software, VMware® View or Amazon WorkSpaces desktops and applications, and IT can provision client devices in five minutes or less – minimizing end-user downtime.

Security of VDI Architecture

VDI is particularly useful when businesses have to deal with critical and confidential data. The fact that end-users can only access a virtualized application entrusts admins that the virtual desktop environment will stay safe even if an individual user’s experience is compromised.
When talking about physical theft, VDI is the safest implementation option for a business environment. For example, if an employee’s business laptop gets stolen, you can rest assured that no confidential data has been exposed. The storage unit on the machine will have no relevant business data as all critical information is safely stored back in the data center.

By utilizing a virtualized environment for your VDI implementation, you get peace of mind knowing that users are accessing the platform through a secure encrypted tunnel. We can safely say that hosting VDI on cloud infrastructure is a distinct cost-effective and secure deployment method. It offers numerous advantages to businesses with this type of needs.

Benefits of Virtual Desktop Infrastructure (VDI)

Virtual Desktop Infrastructure benefits your security, continuity, and accessibility needs. Your IT department will appreciate the level of security and central management. Your employees will love the ease of access, anywhere and on any device. As opposed to the on-premise solutions of the past, a hosted solution is cheaper and does not come with any upfront fees, while the hardware behind it can support even graphically intensive workloads. Everything is going to the cloud, and workstations will not be any different.

Centralized Management

Problems will come up with the infrastructure deployed requiring resolution. It reduces required maintenance by enabling administrators to patch environments with one OS, rather than updating each and every user’s environment, one at a time. Thus, a key benefit of VDI is simplified and centralized management.
Flexibility

You can affect installations, troubleshooting procedures and upgrades without any action whatsoever being undertaken by the user. Activities like virtual creation of desktops can be deployed without affecting the end-users’ productivity in any way. Flexibility via VDI gives unique advantages.
Accessibility

Devices like mobiles, tablets, and Thin Clients are now accessible since VDI benefits & utilizes basic I-O (input-Output) data. Further, users now have within the reach software that normally would not have been available to them, like Windows/Mac. Users now have enhanced capability due to accessibility.
Workforce Mobility

Virtual desktop infrastructure is the solution to workforce mobility. Many IT personnel state that tablets and smartphones are better suited to play tools as their Touch-based apps have limited application as business tools.
Centralized Security

VDI comes well equipped with sufficient security benefits, notably centralized security features. Data is located in a central point, secure and protected. This eliminates possible points of failure or attack like virus infestation and unauthorized accessing of sensitive documentation. VDI also provisions data backup in case of system crashes, theft or loss.
Cost Efficiency

The reason VDI generates so much cost efficiency is fairly obvious. VDI saves cost by reducing labor, energy and time. Also, VDI endpoints are inexpensive while the hardware involved has a longer lifespan than a typical PC and costs less. Centralization cuts down the huge cost incurred by a virtually unlimited number of individual user licenses.